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portada Needle in the Haystack: Finding and Acting on the Most Useful Comments
Type
Physical Book
Publisher
Author
Language
English
Pages
88
Format
Paperback
Dimensions
22.9x15.2x0.5 cm
ISBN13
9786208454319

Needle in the Haystack: Finding and Acting on the Most Useful Comments

Hendrickson, Victoria (Author) · LAP Lambert Academic Publishing · Paperback

Needle in the Haystack: Finding and Acting on the Most Useful Comments - Hendrickson, Victoria

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Synopsis "Needle in the Haystack: Finding and Acting on the Most Useful Comments"

Survey comments provide unique value to organizations, yet present a burden in terms of analysis to make the feedback meaningful. Needle in the Haystack introduces a new approach to survey comments: usefulness. This book presents findings from a multi-year research program that defined, profiled, and eventually predicted survey comments most likely to drive organizational change. In addition to research findings. The book offers practical advice on designing qualitative surveys, analysis of text data, and reporting of comments. This book provides equal parts approachable narrative story and robust research findings. Findings apply to all kinds of survey users, from leaders looking for ways to frame the data in a usable way to researchers looking to build a better survey.

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The binding of this edition is Paperback.

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