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portada Measuring Social Change: Performance and Accountability in a Complex World
Type
Physical Book
Author
Publisher
Year
2019
Language
English
Pages
320
Format
Hardcover
Dimensions
22.9x16.3x3.3 cm
Weight
0.64 kg.
ISBN13
9781503601406
Edition No.
1
Categories

Measuring Social Change: Performance and Accountability in a Complex World

Alnoor Ebrahim (Author) · Stanford Business Books · Hardcover

Measuring Social Change: Performance and Accountability in a Complex World - Ebrahim, Alnoor

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Synopsis "Measuring Social Change: Performance and Accountability in a Complex World "

The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider--niche, integrated, emergent, and ecosystem--and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.

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