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portada Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
Type
Physical Book
Language
English
Pages
194
Format
Paperback
Dimensions
22.9x15.2x1 cm
Weight
0.27 kg.
ISBN13
9780578466187

Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager

Kalyan Kumar (Author) · Prafull Verma (Author) · Jagadeshwar Gattu (Author) · Service Integration · Paperback

Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager - Verma, Prafull ; Kumar, Kalyan ; Gattu, Jagadeshwar

New Book Imported to Austria
Delivery: 23 Sep - 30 Sep Shipping: 16 to 20 business days.
35,65 €
Import costs and 10% VAT included in the price ✅
35,65 €

Synopsis "Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager"

With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the "service provider" organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.

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