Hallo! Tracked shipping to Austria with Delivery Duty Paid for just €3.99  

Ship to
Austria
0

My Account

  • argentina
  • chile
  • colombia
  • españa
  • méxico
  • perú
  • estados unidos
  • internacional

menu

Select your country

Americas

Europe

Rest of the world

portada Dealing With Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 3)
Type
Physical Book
Author
Publisher
Year
2022
Language
English
Pages
184
Format
Paperback
Dimensions
21.6 x 14.0 x 1.3 cm
Weight
0.22 kg.
ISBN13
9781398606159
Edition No.
0005
Categories

Dealing With Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 3)

Roy Lilley (Author) · Kogan Page · Paperback

Dealing With Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 3) - Lilley, Roy

New Book Imported to Austria
Delivery: 21 Aug - 25 Aug Shipping: 4 to 5 business days.
29,89 €
Import costs and 10% VAT included in the price ✅
29,89 €

Choose the list to add your product or create one New List

Go to My Wishlists
Calculate shipping cost

Synopsis "Dealing With Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 3) "

Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool. By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 5th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy. The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Customers reviews

More customer reviews
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)

Frequently Asked Questions about the Book

Is the book original?

All books in our catalog are Original.

In what language is the book written?

The book is written in English.

What is the format of this book?

The binding of this edition is Paperback.

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews