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portada Words Matter: How One Little Word Can Change the Way You Do Business
Type
Physical Book
Author
Publisher
Language
English
Pages
78
Format
Paperback
Dimensions
21.6 x 14.0 x 0.4 cm
Weight
0.10 kg.
ISBN13
9781496066411
Categories

Words Matter: How One Little Word Can Change the Way You Do Business

Norman P. MacDonald (Author) · Createspace · Paperback

Words Matter: How One Little Word Can Change the Way You Do Business - MacDonald, Norman P.

New Book Imported to Austria
Delivery: 17 Jul - 24 Jul Shipping: 16 to 20 business days.
18,94 €
Import costs and 10% VAT included in the price ✅
18,94 €

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Synopsis "Words Matter: How One Little Word Can Change the Way You Do Business"

Words matter. How we talk about our customers will have a direct impact on how we "think" about our customers. As you will learn from this book, customers are not "a" customer or "the" customer. They are MY customer and YOUR customer. If we fail to remember that, sooner or later they will become someone else's customer.

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The book is written in English.

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The binding of this edition is Paperback.

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