Tracked shipping to Austria with premium packaging for just 3,99 € 

Ship to
Austria
0

My Account

  • argentina
  • chile
  • colombia
  • españa
  • méxico
  • perú
  • estados unidos
  • internacional

menu

Select your country

Americas

Europe

Rest of the world

portada What's Your Golden Goldfish: The Vital few - all Customers and Employees are not Created Equal
Type
Physical Book
Publisher
Author
Language
English
Pages
196
Format
Paperback
ISBN13
9780984983827

What's Your Golden Goldfish: The Vital few - all Customers and Employees are not Created Equal

Stan Phelps (Author) · 9 Inch Marketing · Paperback

What's Your Golden Goldfish: The Vital few - all Customers and Employees are not Created Equal - Stan Phelps

New Book Imported to Austria
Delivery: 21 Jul - 28 Jul Shipping: 16 to 20 business days.
23,21 €
Import costs and 10% VAT included in the price ✅
23,21 €

Choose the list to add your product or create one New List

Go to My Wishlists
Calculate shipping cost

Synopsis "What's Your Golden Goldfish: The Vital few - all Customers and Employees are not Created Equal"

What's Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of profitability is driven by the top 20% of customers and employees. These are simply your "Vital Few." The book focuses on 9 different ways to do the "little extras" to promote customer advocacy and drive employee engagement with these key stakeholders.The Golden Goldfish is the third book in the goldfish trilogy. The first book was an Amazon Best Seller entitled, What's Your Purple Goldfish. Purple focused on customers. The second book, What's Your Green Goldfish focused on employees. The trilogy of books are based on crowdsourcing projects of over 2,200 examples.

Customers reviews

More customer reviews
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)
  • 0% (0)

Frequently Asked Questions about the Book

Is the book original?

All books in our catalog are Original.

In what language is the book written?

The book is written in English.

What is the format of this book?

The binding of this edition is Paperback.

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews